How do I exchange an item? December 08, 2020 19:57 We only replace items if they are defective or damaged. If you need to exchange it for the same item, submit a ticket. Related articles I'm missing something in my toy or game? My refund is late or missing? The product shows in stock online, however I was told the item is out of stock, what gives? How can I return an item? Do you offer FREE Shipping? Comments 0 comments Please sign in to leave a comment.