We're sorry to hear something from your order didn't work out, but we understand. We want to make it easy for you to return or exchange your items.
To complete a return or exchange of eligible items, please follow the instructions on the packing slip included with your order or bring it to one of our stores. For an exchange, please make sure to also indicate the desired item number(s) and proper sizing (if applicable).
You can visit our Return Center to start the return process.
In the event you no longer have your original packing slip, please print a copy of your Order Confirmation email and indicate your return or exchange request and include it with your package. Be sure to include your name, address, email, and phone number so we can confirm the origin of the order.
Legacy Toys does not pay to ship back returns or exchanges. You may return your package to one of our stores or via the carrier of your choice, however; we suggest using a service that provides delivery confirmation and offers the option to put insurance on your package for the value of the item(s) enclosed.
Original shipping and handling charges (including customs fees, broker fees and tariffs for international shipments) are non-refundable.